Welcome to the Wheels Up Private Jets website (the “Website”). Wheels Up Private Jets, Inc. (“DPJ”) provides this Website subject to the following terms and conditions of use (the “Website Terms”). BY ACCESSING, BROWSING OR USING THIS WEBSITE YOU AGREE TO FOLLOW AND BE BOUND BY THESE WEBSITE TERMS AND CONDITIONS AND ALL APPLICABLE LAW.
When you visit this Website, submit information on this website, or send us e-mails, you are communicating with us electronically. You consent to receive communications from us. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.
Express Written Consent
When you visit this website and fill out a form fill and press submit, you are agreeing to receive electronic or phone, including mobile, communications from Wheels Up Private Jets.
Images of people, places and/or products posted on this site are either the property of Wheels Up, or are used herein with express permission to Wheels Up. Unless otherwise noted, all content included on this Website, including images, illustrations, designs, icons, photographs, video clips and written and other materials is the property of Wheels Up or its suppliers, partners or affiliates and is protected by United States and international copyright laws. The compilation of this Website is the exclusive property of Wheels Up and is protected by United States and international copyright laws. Any unauthorized use of any content or materials on this site is strictly prohibited and may violate copyright and trademark laws, and/or the laws of privacy, publicity, and/or communications regulations and statutes. Any use of the materials or content on this site can only be made with the prior written and express authorization of Wheels Up. For further information on how you may obtain authorization to use any materials or content on this site, please contact Wheels Up using the information in the “Contact Us” section, below.
All Trademarks, trade dress and service marks and their respective designs and/or logos on this Website are trademarks or registered trademarks of Wheels Up or its affiliates. Wheels Up’s and its affiliate’s trademarks and/or trade dress may not be copied, imitated or used, in whole or in part, without the prior written permission of Wheels Up. In addition, all page headers, custom graphics, button icons, and scripts are trademarks and/or trade dress of Wheels Up, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Wheels Up. All other trademarks, registered trademarks, product names and Wheels Up names or logos used in this Website are the property of their respective owners. You may not use any trademarks, trade dress, service marks or intellectual property of Wheels Up or its affiliates, nor may you place any meta tags or any other “hidden text” utilizing Wheels Ups’s or its affiliate’s names, trademarks, or product names without our express written consent.
License and Website Access
We grant you a limited license to make personal use only of the Website. Such grant does not include, without limitation: (a) any resale or commercial use of this Website or any of the contents of this Website; (b) modification, adaptation, translation, reverse engineering, decompilation, disassembly or conversion into human readable form any of the contents of this Website not intended to be so read, including use of or directly viewing the underlying HTML or other code from this Website except as interpreted and displayed in a web browser; (c) copying, imitating, mirroring, reproducing, distributing, publishing, downloading, displaying, performing, posting or transmitting any of the contents of this Website (including any Wheels Up trademarks) in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise; (d) the collection and use of any product listings or descriptions; (e) making derivative uses of the Website and any of the contents of the Website; or (f) use of any data mining, bots, spiders, automated tools or similar data gathering and extraction methods, directly or indirectly, on the contents of the Website or to collect any information from the Website or any other user of the Website.
If you use this Website and such use requires setting up an account and/or password(s), you are solely responsible for maintaining the confidentiality of your account and password(s) and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. If you register on the Website, you agree that any information you provide to us will be current, accurate and complete. Wheels Up will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by Wheels Up or another party due to someone else using your account and/or password either with or without your knowledge. You agree to notify Wheels Up immediately of any unauthorized use of your account and/or password(s), or other breach of security.
Wheels Up makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of web sites accessible by hyperlink from this Website, or web sites linking to this Website.
This Website is designed for and intended for use by adults. If you are under 18, you may use this Website only with involvement of a parent or guardian. If you are a parent or legal guardian, you must monitor and supervise the use of this Website by children, minors and others under your care. You agree to be responsible for their use of this website.
Disclaimer of Warranties and Limitation of Liability
THIS WEBSITE AND ALL CONTENTS OF THE WEBSITE ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. DPJ DISCLAIMS ANY AND ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED AND/OR EXPRESS WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE WEBSITE AND MATERIALS, CONTENT, SERVICES AND PRODUCTS ON THIS WEBSITE.
THE FOREGOING DISCLAIMERS APPLY EVEN IF WHEELS UP OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF ANY DAMAGES ARISING OUT OF OR RELATED IN ANY WAY TO THIS WEBSITE AND/OR ITS CONTENTS. BY USING THIS WEBSITE YOU EXPRESSLY AGREE THAT ALL USE YOU MAY MAKE OF THIS WEBSITE, INCLUDING ALL USE OF ASSOCIATED CONTENT, DATA OR SOFTWARE DISTRIBUTED BY, DOWNLOADED OR ACCESSED FROM OR THROUGH THIS WEBSITE, IS MADE SOLELY AT YOUR OWN RISK.
IN NO EVENT SHALL WHEELS UP, ITS PARENT, SUBSIDIARIES OR AFFILIATES BE LIABLE FOR ANY DIRECT, SPECIAL, PUNITIVE, EXEMPLARY, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR INABILITY TO USE THIS WEBSITE OR THE MATERIALS CONTAINED IN, OR ACCESSED THROUGH, THIS WEBSITE.
IN NO EVENT SHALL THE AGGREGATE LIABILITY OF WHEELS UP, ITS PARENT, SUBSIDIARIES OR AFFILIATES (WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY) ARISING OUT OF OR RELATING TO THE USE OF THIS WEBSITE EXCEED THE LESSER OF $5, OR THE TOTAL AMOUNT YOU PAID TO WHEELS UP.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE RIGHTS ADDITIONAL TO THOSE CONTAINED HEREIN.
You will indemnify and hold us (and our officers, directors, agents, subsidiaries, joint ventures and employees), harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.
Notwithstanding any of these Website Terms, we reserve the right, without notice or attendant liability, and in our sole discretion, to terminate your license to use this Website, and to block or prevent future access to and use of this Website for any reason or no reason. Upon termination, these Website Terms will still apply.
By accessing, browsing or using this Website, you agree that the laws of the state of Ohio, without regard to principles of conflict of laws, will govern these Website Terms and any dispute of any sort that might arise between you and Wheels Up or its affiliates.
Website Policies, Modification and Severability
This agreement constitutes the entire agreement between the user and Wheels Up with respect to this Web site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written with respect to this Web site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved.
If you have any questions or suggestions regarding these terms and conditions, please contact us at:
Program Terms & Conditions
|General||Wheels Up Private Jets® flights are operated by Wheels Up Private Jets, LLC., an FAA-certificated FAR Part 135 air carrier, or by another FAA-certificated Part 135 or Part 121 air carrier. Offers void where prohibited by law. Offers, benefits and rules subject to change without notice. Other restrictions apply.|
|Jet Card||Benefits require purchase of the Wheels Up Private Jets Card, which is subject to the terms and conditions included in the Delta Private Jets Card Agreement.|
|Sky Access||Sky AccessTM membership requires execution of a Sky Access Agreement with Wheels Up Private Jets, which must be funded at the time of execution. Quantity and availability of empty leg flights is not guaranteed.|
|Empty Leg Access||PC No. 20-049. This program and all related flights are offered by Wheels Up Partners LLC (”Wheels Up”), under Part 380. Quantity and availability of empty leg flights is not guaranteed; members are responsible for return transportation.|
|Guaranteed Reservations||Guaranteed reservations with as little as 24 hours notice. (48 for international; 120 hours on a peak day)|
|Hourly Rates||Hourly rates are inclusive of fuel and are subject to a premium for travel on peak days, for travel involving international locations and for travel requested on a Citation Excel/XLS. Government taxes and carrier-imposed fees (including, F.B.O. surcharges, incidental expenses and non-refundable administrative and handling fees) may apply. Additional fees for flights to or from certain fixed-based operators and airports may apply.|
|Delta Air Lines® – Commercial Benefits||For air transportation provided by Delta®, Cardholder is entitled to a 20% discount off published fares for select fare classes in effect when booked.|
|Delta Air Lines® – SkyMiles and Diamond Medallion®||Select promotional Jet Card products may be eligible for Diamond Medallion® status. Please ask a Wheels Up Private Jets® representative for details. All SkyMiles® program rules apply to SkyMiles® program membership, miles, offers, mile accrual, mile redemption and travel benefits. To review the rules, please visit delta.com/content/www/en_US/skymiles/program-rules-conditions.html. Taxes and fees for Award Travel are the responsibility of the passenger and must be paid at the time the ticket is booked. Award Travel seats are limited and may not be available on all flights or in all markets. Partner airline benefits subject to change and subject to the terms and conditions of each partner. All Delta Sky Club® rules apply to Delta Sky Club® use. To review the rules visit delta.com/content/www/en_US/traveling-with-us/airports-and-aircraft/delta-sky-club.html.
|SkyBonus®||Opportunity to earn SkyBonus® points requires a minimum of a $100,000 Jet Card deposit and execution of a Wheels Up Private Jets Card agreement.|
|American Express Premium Private Jet Program||On-Demand Charters/Membership Program: Valid for new bookings made by calling American Express Travel and fulfilled by Wheels Up Private Jets, Inc. Payment must be made with a U.S. American Express Card issued in the Platinum Card Member or Centurion Member’s name. Card Member must travel on itinerary booked. May not be combined with other offers. Benefits listed are non-transferable and are not redeemable for cash. Participating provider and benefits subject to change.|